Friday, March 27, 2020

20A – Growing Your Social Capital


Domain Expert
The domain expert I utilized in this exercise was a small business entrepreneur I met at a local networking session prior to the medical cannabis legislation laws. The individuals background is that of online business owner. They would be considered a social influencer and has organized pop-up shops around Central Florida at various Caribbean social events. Prior to this, they owned a health insurance brokerage business.
This individual fills this slot as they are experts in the related market industry and are currently thriving. Their social media following is in the upwards of tens of thousands and they are currently selling merchandise related to the industry and providing education.
This entity and I share referrals. They also have several unrelated businesses. As such they relay interested real estate interests to me, and I send parties that need home inspections or pest inspections to them.
Having this entity in my network assists as I am unfamiliar with the actual social network of those that indulge in cannabis.

Market Expert
I have also created a relationship with a business to business broker. While not completely related to the market I am looking to gain entry, they are very familiarized with the sale and purchasing of commodities and how to valuate them. I met this party some time ago when brokering a gas station business to client.
Our relationship is built on commissions. I send them clients in need of business valuating, purchasing or selling, and they gain a commission off of the assistance. I also receive a stipend from the transaction.
Supplier
My domain expert would also be my industry supplier. Until I am able to find an engineer to create the actual air cleaner hub mechanism I am limited. This is an area I will be working toward into the near future.

19A – Idea Napkin No. 2


1) You. Who you are. What your talents are. What your skills and experiences are. Also: what are your aspirations? Specifically regarding your business concept, how do you see this business (if you were to start it) playing a role in your life?

The feedback I received from my original post was limited to encouragement. Unfortunately, because it did not include an actual critique, I was unable to determine any necessary adjustments. As such, my ‘about me’ section remains the same.  My firm will be engaged in creating a more perfect/ harmonious union amongst those who lawfully engage in cannabis smoking either medicinally, or recreationally, whenever that comes to pass. My firm’s skills and talents include social media marketing and public outreach. Our aspirations are to remove the taboo associated with the public utilization thereof. Once a bridge is built in order to form a better understanding amongst users and non-users, cannabis smoking will have avoided the scarlet lettering cigarette smoking has taken on.

2) What are you offering to customers? Describe the product or service (in other words, how you'll solve customers' unmet needs).

In addition to the social outreach piece that will accompany the changes in legislation, my firm will also be active in the installing of a yet to be named open air hub device. This device is best described as being like a bus shelter, will allow smokers to freely engage in their activities, all while the device collects the exhaled by-product. Like what you may see at Disney, in the form of a mister, only this device will blow air and collect the same.
Having such a device available will aid in reducing the public backlash to perceived air quality and discomfort of associated smells in clothing etc.

3) Who are you offering it to? Describe, in as much detail as possible, the demographic and psychographic characteristics of your customers. Think especially of this question: what do your customers all have in common?

As noted in the physical description above, this will be a lightweight steel constructed shelter. The users would stand within them, but not be contained by them as they would be accessible from two sides. The actual device would one dimensional but would have strong but quiet suction attachments that would receive expelled air. From the sides, it would also direct the air upwards. 
This device would be marketed to those who preferred anonymity in their use of cannabis. Clothing would not be drenched in the smell, and the demographic of those utilizing the herb, would not be ostracized as they are now. My primary customers would be retailers who would benefit from the perceived discretion of use near to their shops. The cannabis industry would also be interested in supporting as the public relations would be good for public perception.

4) Why do they care? Your solution is only valuable insofar as customers believe its valuable to them. Here, explain why customers will actually pay you money to use your product or service.

The industry, retailers, and others directly impacted by these changes in law will be interested in funding this endeavor as it would help introduce these dramatic societal changes we will see occur in a positive fashion. The open-air hub piece would also include a PR initiative.

5) What are your core competencies? What sets you apart from everyone else? Also: what do you have that nobody else has?

Our research is part of our core competencies. We have performed in-depth research denoting what will occur should there not be some significant relationship building between the cannabis industry, and the general public. Cannabis smoking if not introduced correctly, will go the way of cigarette smoking.

6) In addition to these five elements, please spend a paragraph evaluating whether you believe these elements fit together or whether there are aspects of your business concept that are weaker / out-of-joint with the others.

The areas where I perceive there to be the potential for difficulty, lie in the core competencies. As of now, the majority of my theory of potential interest comes from those who look to be impacted. I would need to increase my level of research in order to be sure a market exists to where this can be monetized on a large scale.

For the "feedback memo" -- please summarize at least two main points that you took away from the feedback you received. Also, please describe how you incorporated the feedback into this idea napkin.

As indicated above, I received very limited feedback. The feedback was from one reviewer, and it was as follow;

Hey Carlton, really enjoyed reading your post. I think what you're doing here is so smart. Marijuana is currently not legal in most states but just like we learned in class, sometimes the best way to fins opportunities is by looking at trends and laws that are in the process of being passed. Cannabis will one day be legalized everywhere, and I think getting into this industry early is genius. Great post!

This feedback was rather encouraging. I will continue to utilize my current methodology in marketing and segment selection.

Friday, March 20, 2020

Create a Customer Avatar








My prototypical customers based on my segment are parents in their late thirties and forties. This segment feels they are in the best period of their lives due to having achieved some levels of financial freedom. For my product, the air ventilating buffer, these would be my early adopters. My customer segment would have children as I mentioned and have achieved the level of college graduate. From my research these early adopters, would be politically active and change agents within their communities. I would need my segment to have these characteristics for my idea to truly be successful.

I would consider myself within this segment and feel those having my attributes and experiences through age would have more of an invested interest. This segment would value the world their small children are living in in a heightened level. They would be two income household with a median income of 80-130k yearly. Hobbies would include maintaining wellness activities (anything dealing with mental health and physical health activities) into their daily schedules. At this time in my segment’s lives, legacy is valued, as well as estate planning and other strategies important to their future generations.

Books are highly valued, and areas of interest include books high on being a better you. Motivational and higher mental level book and audio books are utilized highly. Politicians valued include any that have their interests in mind. Many in my segment are or have associated with the independence party in the past. Social issues rank high on their interest level; however, they are also fiscally sound and conservative.

Overall, this cross-section of Americans I feel would be interested in handing down a more enjoyable world for their children and would be interested in drumming up support for my product. Interesting enough, I believe I have to a degree described myself! I don’t think this is a coincidence as living within the segment I described created the environment to acknowledge the need of my product. I have also consulted with friends and colleagues within my same segment and they too are like-minded in the belief of my products need. As such, these would be the parties I would initially volley support of my product to.

Elevator Pitch No. 2



1) YouTube Upload: https://youtu.be/0Tbqqs9sMII

2) A reflection on the feedback you received from your last pitch. 
The feedback I received from my original pitch was very complimentary. Feedback included that I did a good job in making my pitch personal by adding real life experiences. It was also noted that I broke the down necessary elements of the pitch succinctly. While I would not have been objectionable to more criticism as I was aware my pitch did need some work, I did not receive any. This was somewhat surprising. There was also no feedback that I thought was silly or unfounded.
3) What did you change, based on the feedback?
In my second pitch, I chose to better use my voice pitch. I noticed in the original clip my voice did not appear to be my regular tone. Additionally, I attempted better use of eye contact and tried to incorporate nonverbal cues. Overall, outside of sounding some what monotone in one or two areas of the pitch I thought it to be good.  


Friday, March 13, 2020

What’s Your Secret Sauce?



Human capital is truly an important resource. This resource can be occupied collectively as a group, or individually. Through my years of growth and development, I have gained various areas of knowledge and acumen that makes me unique. Here is a summary of the same.

1.         Social Aptitude: I count this as one of my strongest resources by far. Through my travels, I have interacted with many diverse cultures of people. I am acutely aware what makes each culture different, and what makes them similar. I can use this to my benefit in social and business exchanges.
2.         Strong Technical Knowledge: I possess very strong analytical skills which have aided me in varying circumstances to traverse difficult technical circumstances. I am aware my natural knowledge base is above par based on circumstances I encounter daily.
3.         Communication Skill: My ability to concisely communicate is also one of my stronger attributes. Above that, my ability to listen attentively and actively is also above par. I am highly familiarized with not only verbalized messaging, but also body language and non-verbal messaging.
4.         Ability to work Under pressure: Through my time in the business fare, I have worked under various difficult times. These experiences have given me the ability to focus in and prioritize without distraction.
5.         Higher Education: In addition to the necessary requirements associated with the pursuit of my BA, I am also a Real Estate Broker and small business owner. Having climbed the ranks of broker and all the necessary education that requires, in addition to working in the space for over 10 years, I am an expert in the field. Education has given me a high familiarity in many areas, and expert knowledge in others.



Interviews

I found this portion of the assignment to be intriguing, as I always find in these circumstances that other’s and their perceptions of you differ from how you see yourself.

Simone - https://soundcloud.com/carlton-kemper/Simone-Interview
“Carlton is a very trustworthy and caring person. Highly charismatic, Carlton is an achiever”. As noted from the interview, Simone and I have known each other since childhood. Because she is older her perception of me relates more to memories from watching me grow as a child. Heartwarming what people remember.

Dwight - https://soundcloud.com/carlton-kemper/DwightD-Interview
“From the time I have known Carlton he has always been competitive. I would describe Carlton as Bossley from Charlies Angels. Carlton can pull resources together in ways not many can. Most times with ease.” Dwight and I enjoy a professional relationship that started at a networking session. Being in two related businesses, Insurance and Real Estate, we share leads.

Dale - https://soundcloud.com/carlton-kemper/Dale-Interview
“Carlton has a fierce loyalty to those who believe in him. He possesses the grit and determination of a natural leader. Highly organized and capable.” Dale was my very first boss in corporate America. We have remained friends through the years.

LaToya - https://soundcloud.com/carlton-kemper/LaToya-Interview
“My husband is a passionate overachiever. While highly organized, can become too consumed at times with work.” As noted from the interview, my wife while having high ideals of me, wishes I would dial back my competitive nature. This sometimes becomes a contentious point as to do so would be unnatural. A life struggle revealed.

Barbara - https://soundcloud.com/carlton-kemper/Barbara-Interview
“Outside of being the best son-in-law a mother could have; Carlton is passionate and dependable.” My mother in-law sees me as an extension of her children. We have a great relationship and she has always been a good referral source of new business. My performance always reflects positively on her which is why she heralds me.

Reflections
In reviewing my list of human capital against my interviews, I think they align succinctly. While my list was more professional in nature, my interviews denoted a merging of both business and professional. One word that came up regularly was that of being passionate. I count this as a beneficial characteristic, however at times I feel it comes across as being difficult. Overall, I was pleasantly surprised by the returned interviews. As I said initially, in doing these in the past, the returned responses have not always been in line with what I would have expected. I would not change anything in my list of me theories on what strengths in human capital I have.

Figuring Out Buyer Behavior No. 2


As indicated in the previous buyer behavior interview, my market segment is that of middle-aged parents with children. My research began if you recall was for a hub like structure in which those indulging in marijuana use within public places (streets, parks etc.) could do so without disturbing the quiet enjoyment of others who may not have the same disposition. In keeping with this assignments requirement of how buyers evaluate stuff, I interviewed three new prospects who meet my model’s market segment requirement.

In interviewing these prospective influencer’s, alternatives to supporting the purchasing of my smoke hubs were introduced. The only viable alternative to my endeavor at this time, would be doing nothing. I did receive varying levels of interest in supporting my product. Decisions on weather or not to support / pressure local governments and marijuana companies to partake in investing came down to what increases would be necessary in local taxes, property taxes, or whatever form of financial allocation deemed as options. All were noticeably more interested when I made clear that most of the financial need would come from grower’s and others who directly benefit from this newly introduced legislation.

Consensus was noted that because my product is rather unique in the marketplace, the traditional evaluation process had to be slightly altered. No current competition made for an easier buying decision. Where the qualifying mostly occurred is weather or not there is an emerging need for the same. My cross section of interviewees felt there was based on my previous points having been made within my ‘Solving the Problem’ blog.

Post purchase, all of those interviewed agreed that so long as monies can be allocated from new sources, and not tapping current local budgets which are already constrained that they would feel good after influencing these decisions.

In closing, nothing within my new interviews changed the trajectory of the buyer process. Middle aged parents with children are still inclined to support influencing the purchasing of this endeavor. The alternative being doing nothing and dealing with the fallout associated with introducing the use of a product having a known social stigma into a society not fully prepared for its integration. Purchase decisions for this segment I would describe as pragmatic and sensible.